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Adjust stock with a reason

Fix an on-hand quantity for waste, expiry or a counting mistake, leaving a trace of why.

For: ManagerAdmin3 min

Use this whenever stock in the app differs from stock on the shelf and you know why: a broken jar, an expired batch, a miscount. Every adjustment is logged with the reason and your name.

Before you start

  • You know the product and the exact difference.
  • You know the reason: Waste, Expired, Delivery, Correction or Manual Adjustment.

Steps

  1. Tap Inventory. On the Stock tab, tap Adjust.
  2. In Batch adjustment, pick the Product.
  3. Type the change in Quantity delta. Use a negative number to remove stock, for example -3.
  4. Pick a Reason.
  5. Tap Apply and wait for Stock updated.

Check it worked

  • The product’s On hand on the Stock tab shows the new quantity.
  • The Movements tab shows a new row with your reason, the change and your name.

If something goes wrong

ProblemWhat to do
Choose a product, quantity, and reason.All three fields are required and the quantity cannot be zero.
You need to fix many products at onceDo a Physical count instead; it adjusts everything in one pass.
A sale fails with an out-of-stock messageThe app blocks selling below zero. Adjust the real quantity in first, then sell.
Still stuck?Talk on WhatsApp