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Sell loose items by weight

Weigh a product, type the kilograms, and let the app compute the price.

For: CashierManagerAdmin2 min

For rice, dals, spices or anything sold by the kilo. Run it for every weighed item in the cart; the app multiplies weight by the per-kilo price.

Before you start

  • The product is set up as sold by weight (its details show Sold by weight (kg)).
  • Your scale shows kilograms with decimals.

Steps

  1. Put the product on the scale and read the weight.
  2. On Checkout, search the product by name or scan its barcode and tap it.
  3. In Enter weight, type the kilograms in Weight (kg). Check the helper line Weight × price shows the expected total.
  4. Tap Add to cart.
  5. If the customer adds or removes some, tap Edit next to Weight: on the cart line, correct the number and tap Save weight.
  6. Continue the sale and tap Process payment.

Check it worked

  • The cart line shows Weight: X kg and the line total matches weight × price.
  • The receipt shows the weighed quantity, not a count of 1.

If something goes wrong

ProblemWhat to do
The Enter weight window does not openThe product is set up as sold by piece. Sell it by piece for now; to switch it to sold by weight, contact support via WhatsApp (see the Contact section of our site).
The customer wants 250 gramsType the weight in kilograms: 250 g is 0.25 in Weight (kg).
You typed the wrong weight and already added itTap Edit on the cart line and fix it. If you already charged, see Fix a paid sale.
Still stuck?Talk on WhatsApp