Create a backup before big changes: a price update, a new tax setting, reorganising categories. Restore only when you are sure the snapshot is the state you want back.
Before you start
- You are signed in as an admin.
- The app is online.
Steps
- Tap Settings, then the Backup tab.
- Tap Create Manual Backup and wait for Backup created. It appears under Backup history with its date.
- To restore: find the snapshot under Backup history and tap Restore.
- Read Restore backup?, then tap Restore backup to confirm. Wait for Backup restored.
- Open Inventory → Catalog and the other Settings tabs to confirm they look right.
Check it worked
- The new entry is listed under Backup history with Created and the date.
- After a restore, the entry shows Restored and the date.
If something goes wrong
| Problem | What to do |
|---|---|
| You restored the wrong snapshot | Restore the correct one from the list. Snapshots are not deleted by restoring. |
| The Backup tab shows a lock | Backup and restore are not included in your current plan. Contact support via WhatsApp (see the Contact section of our site). |
| You expected sales to be restored | Backups cover settings and the catalog only. Sales, payments and stock movements are kept separately and are not touched by a restore. |